Bank Training and Development Coordinator - Indianola

Job Description

Job Description

Join Our Team at Peoples Bank!

Peoples Bank, a locally owned and progressive community bank, attributes its financial success and growth to its outstanding employees. Since 1998, we've expanded from a small office on the Indianola square to branches in Carlisle, Chariton, Indianola, Lacona, Knoxville, Milo, Pleasantville, and Seymour. What sets us apart is our commitment to taking the time to answer our customers' questions and solve their problems. Unlike other banks that focus on quotas, we encourage our employees to do what's right for our customers and colleagues. We offer competitive compensation, excellent benefits, opportunities for professional growth, community involvement, and a positive work environment.

Position: Bank Training and Development Coordinator(Indianola location).

Job Summary: We are seeking a dynamic Bank Training and Development Coordinator to design, deliver, and continuously improve training programs that empower our employees and ensure compliance across all departments. This role is critical in fostering a culture of learning, collaboration, and operational excellence.

Key Responsibilities:

• Develop and facilitate onboarding and ongoing training (in-person & virtual) for banking operations, compliance, fraud prevention, and digital tools.
• Partner with managers to identify training needs and create tailored learning solutions.
• Maintain and update training materials to reflect policy, regulatory, and tech changes.
• Evaluate training effectiveness and report outcomes to leadership.
• Standardize procedures and recommend process improvements.
• Ensure compliance with banking regulations and maintain confidentiality.
• Foster collaboration, provide excellent internal service, and represent the bank positively in the community.
• Travel to branches as needed.

Qualifications:

• Education: Bachelor's degree in Business, Education, or related field (or relevant experience).
• Experience: 3 years banking experience required.
• Skills & Competencies: Proficiency with PowerPoint, Word, Excel, Publisher, and other business/educational software; experience in training design, including developing training syllabi and curricula; strong communication skills: verbal, written, listening, and proper communication etiquette; ability to educate others in group settings and one-on-one; excellent problem-solving skills and ability to multitask;
• Personal Traits: Outwardly positive, helpful, and professional attitude; ability to work effectively in a team-oriented, fast-paced environment; commitment to fostering a collaborative and supportive learning atmosphere.

Schedule:

• Regular shift is 8 a.m. to 5 p.m. Monday through Friday

Compensation:

• Pay range: $25.77/hr - $30.31/hr (based on previous banking and training experience).
• Health, Dental, and Vision Insurance.
• Employer-paid Life Insurance, Short-Term Disability, and Long-Term Disability.
• 401K with Employer Match.
• 15+ days of PTO per year.
• Family Leave Plan.
• Over 11 Paid Holidays.
• Employer-paid Identity Theft Insurance.
• Aflac Insurance.
• Flexible Spending Accounts.
• Peoples Bank Stock Purchase Plan.
• Free personal checking accounts and safety deposit box.

Peoples Bank is an Affirmative Action and Equal Opportunity Employer. We provide equal employment opportunities without regard to any status protected by federal or local law.