Job Description
Job Description:
As a Training Officer, you are responsible for delivering comprehensive Pre-Service and Specialty training to newly hired Client staff. The ideal candidate will have direct child welfare field experience and a strong background in training delivery, with a commitment to trauma-informed care and the Client Practice Model.
Responsibilities:
- Deliver Pre-Service Training to new Client employees, covering:
- Fundamentals of Child Welfare
- Program-specific content based on assigned service areas (e.g., CPS, Foster Care, Juvenile Justice)
- Trauma-informed case management practices
- The Client Practice Model and Practice Wheel (Engagement, Teaming, Assessment, Planning, Implementation, Tracking, and Adjusting)
- Self-care strategies and Motivational Interviewing techniques
- Facilitate Mentor Certification Programs
- Proctor Pre-Service Assessments and support evaluation processes
- Participate in Case Panel Presentations
- Participate in Simulation Lab activities (depending on location)
- Provide web-based technical assistance and support for virtual training delivery
- Utilize Microsoft Teams and other digital platforms to conduct and support training sessions
- Collaborate with training team members and program leadership to ensure consistency and quality in training content and delivery
- Travel –some travel will be required, under 75 miles each way. No overnight travel required.
Required Skills, Experiences, Education and Competencies:
- Experience delivering training in a government or human services setting
- Certification or coursework in trauma-informed care, motivational interviewing, or adult learning principles
- One (1) year of direct child welfare field experience (e.g., case management, investigations, foster care, juvenile justice)
- One (1) year of experience in training delivery, adult education, or staff development
- Proficiency in Microsoft Teams and other virtual training tools
- Strong communication, facilitation, and organizational skills
- Ability to work independently and collaboratively in a fast-paced, evolving training environment
- Bachelor's Degree
The hourly range for roles of this nature are $18.00 to $25.00/hr. Rates are heavily dependent on skills, experience, location, and industry.