Gym Associate

Job Description

Job DescriptionGym Associate

Overview

The Associate is responsible for

The Gym Associate will lead, direct and control the front desk with an emphasis on providing excellent customer service and member experience.

Major Responsibilities:

• Ensures all company policies and procedures are followed at all times
• Handles member issues including billing, past due payments and member outreach
• Follows the proper check-in procedures for all members and guests
• Supports retail sales and membership promotions.
• Maintains the ethical standards of sales as established by Gold's Gym Hamilton Mill
• Attends required training and meetings
• Maintains a clean and organized front counter,, foyer and smoothie bar
• Responsible for maintaining gym and locker room cleanliness
• Keeps open line of communication with upper Management
• Cover shifts as needed
• Conducts gym tours as needed

Qualifications & Requirements:

Be self-motivated and have strong organizational skills

• Exhibit a superior sense of customer service at all times
• Possess strong motivational, communication, leadership, team building, and training skills
• Understanding of basic cash procedures
• Basic computer knowledge
• Ability to multi-task
• CPR certified

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