Corporate Trainer Officer

Job Description

Job Description

Title: Corporate Trainer Officer
Department: Human Resources
Reports to: SVP and Manager Human Resources
Apply to: www.fnbhutch.bank/careers-at-the-first/

Summary:

The Corporate Trainer is responsible for designing and delivering training programs to enhance employees’ skills, knowledge, and performance in line with the bank’s objectives.

Primary Responsibilities and Duties:

Training Program Development:

• Design, develop, and update training materials, manuals, and programs based on organizational needs.

• Ensure training programs align with bank policies, procedures, regulatory requirements, and strategic goals.

Training Delivery:

• Facilitate engaging and interactive in-person and virtual training sessions for employees at all levels.

• Conduct onboarding programs for new hires and refresher courses for existing staff.

• Train employees on topics such as customer service, banking products, compliance, sales, and risk management.

Assessment and Feedback:

• Evaluate the effectiveness of training programs using surveys, assessments, and performance metrics.

• Provide constructive feedback to participants to aid skill development.

• Recommend improvements to training methodologies and content.

Compliance and Standards:

• Ensure all training programs comply with regulatory and industry standards.

• Maintain up-to-date knowledge of banking regulations, products, and technologies.

Collaboration and Reporting:

• Work with department heads to identify training needs and customize solutions.

• Maintain detailed training records and prepare reports on training outcomes and employee progress.

Mentoring and Support:

• Act as a mentor and guide to employees, fostering a culture of continuous learning.

• Support employees in achieving personal and professional development goals.

1 N Main PO Box 913 Hutchinson, KS 67504-0913 620.663.1521 fnbhutch.bank

Position Requirements:

Education:

• Bachelor’s degree in business, finance, HR, education, or a related field.

Experience:

• Previous experience as a trainer, preferably in the banking or financial sector.

• Strong understanding of banking operations, products, and regulatory requirements.

Technical Skills:

• Proficiency in using learning management systems (LMS) and virtual training tools.

• Advanced knowledge of MS Office Suite (PowerPoint, Word, Excel).

Soft Skills:

• Excellent communication and presentation skills.

• Strong interpersonal skills and the ability to engage diverse audiences.

• Problem-solving and adaptability.

• Adhere to First National Bank’s Shared Core Values and policies and procedures.

• Positive attitude, attention to detail, good organizational and problem-solving skills.

• Maintain regular, predictable attendance.

• Effective written and verbal communication skills, in a clear and concise manner.

• Ability to work independently with minimum supervision.

• Leadership skills to teach, motivate and evaluate trainees.

• Ability to work as a team.