Job Description
Job Description
Job Description PIRTEK, the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement, is hiring for a Hose Assembly & Installation Technician to service, assemble, and install hydraulic and industrial hoses for a diverse customer base in the Charleston, SC area.
We are looking for a highly driven and self-sufficient individual with excellent communication and customer service skills. Our most successful Technicians are:
- Natural problem solvers
- Mechanically inclined with hands-on experience
- Enjoy working with their hands, and
- Show passion and perseverance through their work
Hydraulic and industrial hose experience is NOT required! Each Hose Assembly & Installation Technician is provided complete training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides support through a 24/7 hotline for Technicians to ask technical questions. This is a messy job that requires manual labor and rotating on-call hours (on-call with incentive pay), so dedication and grit are essential – but if you are interested in a stable career with opportunity for growth, where hard work, quality workmanship and loyalty are both appreciated and rewarded, join our team. Responsibilities
- Adhere to all industry and PIRTEK safety standards
- Carry out service calls & customer acquisition visits in your local area
- Identify faulty hoses and/or hose assemblies to service the customers’ needs
- Remove worn or broken hoses before fabricating and installing the new replacement
- Ensure oil spills / environmental contaminants, due to hose failure and/or repair, are cleaned or contained to the customer’s satisfaction (as well as federal, state and local regulations)
- Input service details into the online database to create accurate invoices
- Develop relationships with new and existing customers
- Maintain mobile service unit, tools, and equipment
- Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits
- Participate in the rotating On-Call schedule (with increased incentive pay)
- Perform other related duties as assigned
Work Environment You will be operating out of a purpose-built mobile service unit – a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.
- Territory-based service areas
- Service locations may differ in terrain, noise level, temperature, common amenities available, etc.
- Oil, grease, lubricant, and other “messy” substances are frequently used
- You may be required to travel for training, at no cost to you
Skills & Abilities Needed
- Mechanically inclined – consistent use of hand tools & specialized equipment is required
- Can safely & lawfully drive a large work van
- Good communication skills (verbal and written)
- Self-motivated & positive attitude through difficult jobs
- Able to work independently and as a team
- Sit, stand, kneel, bend, and/or stoop from moderate to extended periods
- Safely use ladders, step-ups, stairs, etc.
- Lift up to 50 pounds
Qualifications
- High School diploma or GED
- Valid driver’s license with clean driving record
- Ability to pass a background check & drug screening
- Experience in industrial development & construction, automotive / marine / field mechanics or a related industry is a plus
Benefits
- Competitive base compensation
- On-call incentive pay
- Bonus opportunities by hitting performance goals
- Certified training program & 24/7 support hotline
- Company vehicle & phone
- Paid Time Off & holidays
- Career advancement & promotions from within
About PIRTEK USA PIRTEK is proud to be the nation’s leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:
- People – We foster an environment of mutual trust and respect.
- Integrity – We conduct ourselves with fairness and integrity.
- Real – We are authentic and transparent with stakeholders.
- Teamwork – We believe collaboration and teamwork drives great results.
- Excellence – We strive for excellence and provide the best service to our customers.
- Kaizen – We continuously improve in every way.
PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition. Come join our growing team and keep your community operating!